This section discusses establishing and maintaining a communication system that can help prevent indoor air quality problems and resolve problems cooperatively if they do arise. If you are currently responding to an indoor air quality complaint, you may want to skip ahead to the discussion of Communicating to Resolve
IAQ COMMUNICATING TO PREVENT
IAQ PROBLEMS
Effective communication can encourage building occupants to improve their work environment through positive contributions. The following objectives should be kept in mind while reviewing and revising
your current approach to communicating with occupants:
n provide accurate information about factors that affect indoor air quality n clarify the responsibilities of each party (e.g., building management, staff, tenants, contractors) n establish an effective system for logging
and responding to complaints should they occur Provide Accurate Information Many indoor air quality problems can be prevented if staff and building occupants understand how their activities affect IAQ.
You may already have a health and safety committee functioning to promote good working conditions. If so, it is easy to add indoor air quality to their list of concerns. If you do not have a health and safety committee, consider establishing one or setting up a joint management-tenant IAQ task force. Whatever its official designation, such a group can help to disseminate information about indoor air quality, bring
IAQ COMMUNICATING TO PREVENT
IAQ PROBLEMS
Effective communication can encourage building occupants to improve their work environment through positive contributions. The following objectives should be kept in mind while reviewing and revising
your current approach to communicating with occupants:
n provide accurate information about factors that affect indoor air quality n clarify the responsibilities of each party (e.g., building management, staff, tenants, contractors) n establish an effective system for logging
and responding to complaints should they occur Provide Accurate Information Many indoor air quality problems can be prevented if staff and building occupants understand how their activities affect IAQ.
You may already have a health and safety committee functioning to promote good working conditions. If so, it is easy to add indoor air quality to their list of concerns. If you do not have a health and safety committee, consider establishing one or setting up a joint management-tenant IAQ task force. Whatever its official designation, such a group can help to disseminate information about indoor air quality, bring
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