Training Modules for Tourism and Hotel Management

Training Modules for

Tourism and Hotel Management

Selecting and preparing training site:

Location:Hotel Purbani International Ltd.,1 Dilkusha Road, Dhaka 1000,

Room No: 305 (Level 3)                         

Features of the training room: Well decorated and air-conditioned enough to facilitate the learning.

Trainer and Trainee selection:

Trainer:

MD: Mr.HabiburRahmanMilon, Assistant General Manager, Hotel Purbani International Ltd.

Trainee:

Workers who want to develop their potential.

Training instruction:

Registration Fees: Free

Food facility: Lunch facility for all.

Course Material facilities: Free for all.

Objective of the Training:At the end of the training program the Participants will be provided with:

·         Knowledge on how to operate over all hotel operations.

·         Development skills in serving with customers.

·         Knowledge of different types of hotel operations.

·         Knowledge on how to manage the customers.

·         Knowledge on how to conduct with the customer.

·         Knowledge on how to attract the potential customers.

·         Knowledge on how to keep existing customers etc.

Entry Registration and payment Procedure:

Entry Registration Fees: Tk. 100

Nature of the Training Session: Workers who are working in this field.

Mode of Language in training session:English and Bangle.

Training Evaluation:Evaluating Training Programs." On basis ofthe four levels are:

1.      Reaction.

2.      Learning.

3.      Behavior.

4.      Results.

Transfer of Training:

Trainee characteristics:

·         Motivation

·         Ability

Training design:

·         Creating a learning environment

·         Apply theories of transfer

·         Use self management strategies

Work environment: 

·         Climate for transfer

·         Management and peer support

·         Opportunity to perform

·         Technological support