Training Modules for
Tourism
and Hotel Management
Selecting
and preparing training site:
Room
No:
305 (Level 3)
Features
of the training room:
Well decorated and air-conditioned enough to facilitate the learning.
Trainer
and Trainee selection:
Trainer:
MD: Mr.HabiburRahmanMilon, Assistant General Manager, Hotel Purbani
International Ltd.
Trainee:
Workers who want
to develop their potential.
Training
instruction:
Registration Fees: Free
Food facility: Lunch facility for all.
Course Material facilities: Free for all.
Objective of the Training:At
the end of the training program the Participants will be provided with:
·
Knowledge on how to operate over all
hotel operations.
·
Development skills in serving with
customers.
·
Knowledge of different types of hotel
operations.
·
Knowledge on how to manage the
customers.
·
Knowledge on how to conduct with the
customer.
·
Knowledge on how to attract the
potential customers.
·
Knowledge on how to keep existing
customers etc.
Entry
Registration and payment Procedure:
Entry Registration Fees: Tk. 100
Nature of the Training Session: Workers who are working in this field.
Mode of Language in training session:English and Bangle.
Training Evaluation:Evaluating Training Programs." On basis ofthe four levels are:
1.
Reaction.
2.
Learning.
3.
Behavior.
4.
Results.
Transfer of Training:
Trainee characteristics:
·
Motivation
·
Ability
Training design:
·
Creating
a learning environment
·
Apply
theories of transfer
·
Use
self management strategies
Work environment:
·
Climate
for transfer
·
Management
and peer support
·
Opportunity
to perform
·
Technological
support
