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Thursday 30 January 2014

Evolution of Human Resource Management and Human Resource Information Systems The Role of Information Technology by Mohan Thite Michael J. Kavanagh


CHAPTER OBJECTIVES
After completing this chapter, you should be able to
Describe the historical evolution of HRM, including the changing role of the
human resources (HR) professional
Discuss the impact of computer technology on the evolution of HRM
Describe the three types of HR activities
Explain the relationship between strategic HRM and HRIS
Explain the purpose and nature of HRIS as well as the differences between
the types of HRIS
Discuss the use of information from an HRIS in decision making
Describe the central themes of the book and how they relate to managerial
decision making
Understand how HRM and HRIS fit into a comprehensive model of organizational
functioning


Introduction
Leading management thinkers suggest that “it is not technology, but the art of humanand
humane-management” that is the continuing challenge for executives in the
21st century (Drucker, Dyson, Handy, Saffo, & Senge, 1997). Similarly, Smith and Kelly
(1997) believe that “future economic and strategic advantage will rest with the organizations
that can most effectively attract, develop and retain a diverse group of the
best and the brightest human talent in the market place” (p. 200).
In general, to maintain a competitive advantage in the marketplace, firms need to
balance the resources available to the firm to achieve the desired results of profitability
and survival. The resources that are available to the firm fall into three general
categories: physical, organizational, and human. In discussing how to gain a competitive
advantage in the global market, Porter (1990) noted that management of the
human resources is the most critical of the three. The idea of treating human resources
as a means of gaining a competitive advantage in both the domestic and the global
marketplace has been echoed by other authors. As Greer (1995) states,
In a growing number of organizations human resources are now viewed as a source of
competitive advantage. There is greater recognition that distinctive competencies are
obtained through highly developed employee skills, distinctive organizational cultures,
Chapter 1 Evolution of HRM and HRIS 5
management processes, and systems. This is in contrast to the traditional emphasis on
transferable resources such as equipment. . . . Increasingly, it is being recognized that competitive
advantage can be obtained with a high quality work force that enables organizations
to compete on the basis of market responsiveness, product and service quality,
differentiated products, and technological innovation. (p. 105)
The effective management of human resources in a firm to gain a competitive
advantage in the marketplace requires timely and accurate information on current
employees and potential employees in the labor market. With the evolution of computer
technology, meeting this information requirement has been greatly enhanced
through the creation of HRIS. A basic assumption behind this book is that the management
of employee information will be the critical process that helps a firm maximize
the use of its human resources and maintain competitiveness in its market.
The first purpose of this book is to provide information on the development, implementation,
and maintenance of an HRIS. The second purpose is to demonstrate how an
HRIS can be used in HRM programs, such as selecting and training employees, to make
them more efficient and effective. The final purpose is to provide an opportunity for you
to apply your knowledge through the analysis of the cases at the end of each chapter.


Wednesday 29 January 2014

Maintain effective communication systems and practice

Overview
This standard identifies the requirements when maintaining effective systems and practice for communication in settings where individuals are cared for or supported. This includes modelling practice that promotes person centred communication systems, adapting your own communication in a range of situations and leading the implementation and improvement of systems that promote effective communication. The standard also identifies how to maintain effective practice in communication through the use of recording and reporting.

Maintain effective communication systems and practice
SCDHSC0041 Maintain effective communication systems and practice 2

Model practice that promotes person centred communication systems
P1 promote a culture of active participation that enables individuals, key people and others to communicate their preferences and needs
P2 ensure that a person centred/child centred approach is used when you and others communicate with individuals and key people
P3 review the communication and language preferences and needs of individuals with whom you and others work
P4 evaluate factors which may present barriers to communication and participation
P5 support others to understand and overcome barriers to individuals’ communication and participation
P6 support others to understand the potential impact of communication styles and methods on short, medium and long-term goals for individuals
P7 support individuals to engage with maximum participation when communicating their decisions about actions and risks affecting their lives
Adapt your own communication in a range of situations
P8 develop and use different methods, styles and skills to communicate and engage with individuals and key people
P9 modify the content and structure of your own communication to take account of the purpose of the communication
P10 modify the content and structure of your communication to meet the needs and concerns of individuals and key people
P11 change or adapt environments to improve communication and participation
P12 communicate in ways that respect the rights, views and concerns of individuals and key people, using the individuals’ preferred methods of communication and language
Lead the implementation of effective communication systems

Effective Communication system sec 3

This section discusses establishing and maintaining a communication system that can help prevent indoor air quality problems and resolve problems cooperatively if they do arise. If you are currently responding to an indoor air quality complaint, you may want to skip ahead to the discussion of Communicating to Resolve

IAQ  COMMUNICATING TO PREVENT
IAQ PROBLEMS
Effective communication can encourage building occupants to improve their work environment through positive contributions. The following objectives should be kept in mind while reviewing and revising
your current approach to communicating with occupants:
n provide accurate information about factors that affect indoor air quality n clarify the responsibilities of each party (e.g., building management, staff, tenants, contractors) n establish an effective system for logging
and responding to complaints should they occur Provide Accurate Information Many indoor air quality problems can be prevented if staff and building occupants understand how their activities affect IAQ.
You may already have a health and safety committee functioning to promote good working conditions. If so, it is easy to add indoor air quality to their list of concerns. If you do not have a health and safety committee, consider establishing one or setting up a joint management-tenant IAQ task force. Whatever its official designation, such a group can help to disseminate information about indoor air quality, bring

Assignment: Human Resource Management overview



Introduction:

Human resource management (HRM, HR) is a process to manage employees in a
organization. This deals with employment issues according to the law and with the
organization’s directives.

This includes many fields in a company like staff hiring, staff reentering, pay settlement,
setup management performance, and change management. This is the most common and
rational explanations of Human Resource Management.

The second one is considered as modern definition of HRM which includes people manages
in macro prospective way. It means managing people in collective relation between
company’s management and its employees. This is what focuses main objective of HRM.
Thus main HR function is to make people’s relationship ‘employment relationship’ to both of
employees and management.

So HRM fulfills all the management objectives of providing and managing them in best
relationship way to monitor and control them. Human resource management deals with
different processes to achieve different goals. For this there is always department HR in an
organization.
• Trained workers planning
• Emplyoment (Recruitment)
• Skilled Management
• Trainign and improving development
• Payroll (Wages and Earnings Compensation)
• Employee Befits

Now the question is ‘Is this management leadership is open source to everyone to learn and
achieve it or its limited to few peoples with personal born qualities for it?’

Objectives of HRM:

HRM objectives are goals or set targets of an individual or organization. These objectives
have two major parts.
Primary Objective:
• Main purpose or goal of HRM is to establish man force for organization to
achieve its goals.
• It is a relation between members of an organization with organization
according to special personal interests through money or without it.
• They try to promote comfort ability in society and community by serving
customers honestly and trying to protect its customers especially children,
women or aged people.
• By utilizing Human Resource accurately, effectively and properly.
• To develop respectable relationship between all members of an
organization.
• To develop living standards of all members of organization.

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To establish moral environment for humans inside organization by
providing all medical facilities so that employees may not injure or sick by
working for a long time.
Secondary Objective:
• Secondary objective is to achieve all primary objectives by means of
economically, effectively and efficiently.


Characteristics of HRM:

Human resource management has its major duty to manage people in a
organization.
• Its deals with both type of employees individual and group.
• Human resource management (HRM) tries to help employees to promote
their potential and capacity so that they get maximum satisfaction from
their work.
• It is main part of general management and its braches and roots are
throughout whole organization.
• HRM is continuous type by nature.
HRM can only gets its exact meaning when its applies continuously and throughout at
all levels of organization.

Leadership is mostly misunderstood in Managerial sense. Individual managers are
normally taught as they are superior to other employees with some extra ordinary
qualities (That is not a guide example for followers). Usually change in company comes
to know only how leaders push it to come out.
However we should not underestimate the abilities of leaderships. We always need in
certain conditions of business these type extra genius leaders to control such situations.
It is important to have very necessary qualities, in fact there are some special roles for
this leadership to be performed on desires occasions.
Northouse (2006) proposed that Managers may be or may not be rulers and vice
versa. Some other writes also differentiate the nature of management and nature
of leadership. As we know one individual works as manager and next as leader. We
should not assumed that leadership is lower level as most often we see employees and
managers works upper level. Tichy and Devvana represent this stage of leadership in
free stages of drama. There is another ethical issue of such great powers in one man
hands.
One question also come out do all organizations needs such leaders. One more different
idea of leadership is given by Fulop (1999)

Page 3

Fulop (1999) indicate the changing factors in an extremely disorderly environment, the
compliance by the 1990 dilute the concentration of a top manager of the organization. These
factors include: globalization, which make centralization more difficult; technology makes it
possible to better information and granting the modification will appear as the duty of all
levels of the organization - not just the top. They note with concern coorporate failure, pick
out a few good role in the revolutionary rulers representatives of the offer, the representative
of such a strong male leadership is no longer relevant, and that more specific manly leaders
who have more answers correspond to the substance of inspiration for innovation and
creativeness. Moreover, they propose that the expansion of cooperation and the growing
stress on knowledge workers shows that workers are less reactive is the revolutionary ruler.
Stress is now moved away from understanding mannerism, the way one organizer at the
height of the organization understand how all the organization's problems can be solved, how
the post - or daring to help the rightful leaders of a lot of government control over the
Fellows of the organization's position. The prospect of Applebaum (2003), a comment that
women's leadership more effective way based on the current team-oriented organizations.
Many rulers with reporters about honesty and self-effacement, the gift should be an excellent
worker Pick Up and remove the blockade. In this way, they achieve their goals (for example,
Alimo Metcalfe and Alban Metcalfe-2002, Collins-2003). The ruling was a revolutionary that
will help others recognize their problems, learn from the strap can be up to the collective
intelligence of the organization. Fulop (1999) suggest that this means that they are going to
inspire the organization of teaching. Senge (1990) The role of the leading training
organization (see Chapter 12 for further details), see the ruler responsible for originating
inspiring learning organization as an exclusive, bailiff, and a teacher, instead of the usual
captivating to make a decision. The proposal to develop the leaders of the organization in
terms of intention, the basic values, vision and platform in which this philosophy to be
transformed into business decisions. Moreover, he suggested that the draft job, manager does
not involve workers at all levels. Responsible manager does not recognize the right plan, but
will inspire ideas in the organization and develop an effective learning process to achieve
goal. Responsibility of the teacher as a manager that people have a right to the reality, and the
media, but in reality the staff to help understand more income. Therefore, the leader of a
guide, teachs and convenience. Leader of the bailiff on others or influence the management
responsibility for the ongoing work as a servant, and the sense that they, or their private
meeting to overrule himself after a great interest in the work of the organization. This role
better, Senge proposed the leader in the game much more specific idea of ​the new knowledge
of the ability to never be found - to complete the share, and this idea requires. Workers are
the ability to promote and test their world views are required. By the way Hot 'views,, to
encourage the use of the internal inquiry and "search the way of things' from 'the way we
think, something' we are doing we are doing.

Rajan and van Eupen (1997) a very well prepared report on the change of leadership.It 49
best business leaders, 50 human resource directors and a postal survey of 375 com panies
in the services sector was the sum of the discussions. They questioned the most important
leadership skills during the period of 1995-1997 and the choice of a comparable survey in the
1980s what the results are compared with Ducted. They found that the critical skills inspiring
confidence and skill and ability, desire and self-discipline visioning followed by strategic
thinking in entrepreneurial skills and originality in 1995-7 compared with the saw after
hearing the 1980s for inspiration. Skills base changes imaginized very well lead changes and
encouraging people to work-related skills reflects the growing importance. They also predict
the future of traditional masculine and feminine personality traits will need to balance the
same note.

Page 4

Higgs (2003) argues that leaders need the skills and personality is a combination of:
envisioning, engaging, enabling, testing, and developing skills, with the needed authenticity,
integrity, self-confidence and self awareness will.

View Heifetz and Laurie (1997) with a slightly different approach to the heroic leadership has
launched six new rules, and they proposed the name of the lead and it's all about learning new
ideas and the same few people not a good idea to add. Now companies and organizations are
much larger than in the past, no need for a manger at the top of the head to solve a particular
the issue, now has so many problems that a person can not handle all of them. The duty of
all employees to their manager who will handle all responsibilities not understand. Only
employees of the manager role is to develop confidence between the collective.

See Case 14.1 websitewww.pearsoned.co.uk companion book / Torrington. These thoughts
lead are very nice, but they require a change in thinking a hit for both leaders and followers.
For heads of the possibility of losing power, learn to trust workers, the emergence of new
skills, develop a different perspective on their role and the overthrow of their own interest.
For fans, it is difficult to accept responsibility - that some may enjoy, but others avoid. If,
however, continue to use the mind is based on human capital and collective intelligence, it is
difficult to reduce the level of the view "just ideal."
While the leaders have shown, through which fit the current climate, we need bold
leadership. Kets de Vries 2003, the point that bold leadership will never die, that change
makes people nervous, and we need bold leadership in a quiet low, but because nobody
can live up to the fearless leader they hope will eventually become a disappointment.
We conclude with the idea that there is no one best way - different leaders and different
leadership behavior must be at different times. For example, a mixed approach to case
management, see the companion site 14.2, www.pearsoned.co.uk / Torrington, about Tim
Smit from the Eden Project.

HRM Responsibilities:

HRM is has seven major responsibilities which are seem to be unrelated to it. These are
below
1. Attraction: Make out job requirements; estimate the workers and skill mix
requirements.
2. Selection: Finalize selections of job seekers to choose most perfect from them.
3. Retention: Mark out conditions and requirements for best performance winning
reward and try to provide healthy conductive environment for work.
4. Development: Facilitate employees and improve their knowledge, abilities and other
necessary characteristics.
5. Motivation: Develop new techniques to motivate and satisfy individuals, make job
easier by friendly environment.
6. Assessment: Check continuously employees performance, attitude and behavior.
7. Adjustment: Such activities to attain and intend to maintain with its culture and
environment.

Human Resource Functions:

HRM (leadership) includes different activities most important of them is find out staff needs
of that organization and make proper arrangements to fulfill these needs. This must be done
in such assurance that staff is completely dedicated and self motivated and high performer.

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The main role of HRM to plan out administrator policies, develop programs design ways to
use best of human resources.
The main areas where HRM works are
1) Planning 2) staff managing 3) Developing employees 4) maintenance of employees.
These four and their related depart share common aim of competent employees with specific
skill, knowledge, education, experience which is needed for company’s goals.

Managerial Functions:

HRM (leadership) strategy:
Leadership strategy means how to regulate scientific functions of HRM. In any organization
its HRM function to recruitment and selection of most effective policies, very well
disciplined behavior procedures, policies for recognition and further more development
policies as its concerned with overall organization’s strategy.
This strategy can be divided into two main categories:
• Peoples strategy
• HR functional strategy

Research: 1) HRM is limited to few people:
Who should be leader for management? This is the very common question since centuries.
What characteristics should be in leader for successful leadership? So many of us thinks these
are very rare and few people born with these qualities and it is not accessible to all of us.
Kilpatrick and Locke (1991) analysis some abilities such as self-motivation, honesty,
confidence, integrity, emotionally flexible and a lot of knowledge of business etc.

Research: 2) HRM is open to everyone:
On the other hand many researchers have worked out that HRM is open to everyone. Human
Resource Development Minister to clarify his role, production scheduling work, and
measuring production etc. So like if someone is good at these tasks according to different
roles, some worry he / she is able to lead. To Goleman (1998) five key components of
emotional intelligence described.
1 . Self awareness
2 . Self regulation
3 . Inspiration
4 . Sympathy
5 . Social Skills
Goleman research is a little bit different as compare to previous of Kipatrick’s. Goleman
considers what makes an effective leader rather than what make leader (whether it is effective
or not). Goleman reached and find out that these are the five abilities that can be learn and
easily adopted to become successful leader.
In the concern of people management is to build a trust among them, create a friendly
environment.

Conclusion:

After a deep consideration of these two different types of researches we come to know
Leadership is ability that can be gain or achieve through different processes by everyone. We
often see challenges in making required changes in leadership such as thinking, following,
behaviors, activities etc. In spite of all this there’s been school of thought who proposes
proper plan manage change given to leaders.

Page 6

Human Resource Management (Leadership) though requires some extra ordinary abilities and
qualities but it’s not like impossible to everyone. Creating friendly environment, managing all
departments, motivate each staff member is some of key factors of it.

References:

Goleman, D. (1998) "What... a leader?", Harvard Business Review, November-December,
pp 93-102. Goleman, D. (2000) 'Leadership that gets results ", Harvard Business Review,
March-April, pp 78-90.
Kilpatrick and Locke (1991),
Blake and Mouton (1964),

Northouse, P. (2006) Leadership - Theory and Practice, 4th ed. California: Sage.

Mostly Discussed Research areas in Human Resource Management (HRM) – A Literature Review

ABSTRACT
This field of HRM is still in its evolutionary phase and it is difficult to identify any crystal clear framework to
retrofit the existing strewn perspectives. Available literature shows that HRM is a system that strives to achieve a dynamic balance between the personal interests and concerns of people and their economic added value. In this study all those papers which are published in prominent HR journals were scanned and those published during last five year period were kept under sharp focus. Papers pertaining to the field of HRM and organizational performance were categorized and examined in detail. Categorization of the literature according to various dimensions enabled the researcher to explore new areas that are not adequately covered in the literature; hence this study is a structured overview covering significant aspects. It was found that HRM is an area that continues to evoke a lot of debate and body of work in HRM is relatively small, and most of the questions are sorely in need of further attention. Keywords: Human Resource  management(HRM) , Organizational Objectives, HR Outcomes, standardize, organizational knowledge, HRM framework

1. INTRODUCTION
Human resource management (HRM) is making the best possible use of individuals for achieving the
organizational objectives. The definition was developed in late twentieth century; thereafter employee
motivation and job satisfaction came under focus instead of mere rational administration (Hartel, Fujimoto,
Strybosh and Fitzpatrick 2007). In present day world organizations all over the world are facing critical
challenges and survival has been linked with the development of new capabilities. There is a need to find
opportunities through these emerging challenges like globalization, change management, investment in human
capital, growth etc. Human resource strategies can be used as a vibrant tool vital towards success. Strategic
alignment of human capital can best be achieved through effective HR practices. Management of the human
capital has assumed added significance after realization of the fact that people are assets of strategic importance.
The concept of personnel management is no more relevant in the context after evolution of strategic concept of human resource management. After this paradigm shift of the emphasis human resource policies are being
aligned with business strategies. According to resource-based view organizations can attain competitive
advantage with the help of value created by them which is exceptional and perfectly inimitable (Baker, 1999). Sources like economies of scale, technology, natural resources etc are often considered vital towards achieving competitive advantage but resource based view states that these can be easily imitated. In this backdrop HR practices may prove to be a major cause of sustainable competitive advantage (Lado & Wilson, 1994).Analyses of available literature on the subject provides critical insights and shows that HR practices if employed appropriately can prove to be a vibrant tool towards enhancing the level of organizational performance. Most organizations operate on a piecemeal basis, responding to sudden emergent pressures, and are subject to a International Journal of Economics and Management Sciences Vol. 2, No. 03, 2012, pp. 10-10

© Management Journals
http//: www.managementjournals.org
11
variety of powerful internal political pressures which contribute to inconsistencies among their policy choices.
Most of the literature in the area of human resource strategies ignores the actual process by which the strategies are formed and concentrates instead on the chosen policies and practices. This is an important gap. In fact, most researchers in this field measure the firm’s plan of action purely by its choice of HR practices; indeed, that is typically how they represent the HR strategy itself (ie different HR objectives are very often ignored). In other words, researchers tend to focus exclusively on the combination of individual HR practices that a firm does or does not adopt; it is a particular combination of practices which assigns the firm to one strategy category or another; the specification of strategic objectives, the problems of policy implementation, and the nature of the arguments that might link policies to objectives are usually not explored in any depth. In this study researcher will focus on available literature in various journals pertaining various HR practices and organizational performance with a view to facilitate future research by identifying significant areas and gaps in the body of knowledge. Available literature reveals that, HRM is entire system of values, policies and practices which focuses on maximizing the performance of people in organizations, with a view to achieving a dynamic balance between the personal interests and concerns of people and their economic added value.

2. LITERATURE REVIEW
This part of study literature review includes available research relating to the dimensions identified in
introduction. The material incorporated in this chapter is taken from different resources. Significant dig outs
from research already done related to above mentioned issues are reproduced below:-
Author
Year
Source/journal
Findings and conclusion
Tharenou
And others
2007
Human
resource
management
review
Study concluded that research on training and organizationallevel
outcomes differs as a function of the outcome variables
which are categorized as:-
1. HR outcomes
2. Organizational performance outcomes
3. Financial or accounting outcomes
4. In case of publicly listed companies stock market
outcomes
Katou and
Budhwar
2010
European
Management
Journal
Business strategies, managerial style and organizational culture
moderate HRM policies. Moreover, it was found that HRM
policies do not have a direct impact on organizational
performance, but their impact is fully mediated by employee
skills, attitudes, and behaviour.
Steinmetz
2011
Human
Resource
Management
Review
There is a need to standardize the process of research
particularly in the field of HR .Researchers need to develop a
process in which development of questionnaire, administration
of questionnaire and structuring of comparable measures
should follow the same way. Results of such a research cannot
be generalized without a process which is close to uniformity.
Minbaeva 2008 International
Business
Review
Study concluded that if HRM practices are used to develop
competencies that are firm specific and creation of
organizational knowledge than these can also contribute to
sustained competitive advantage.
Turner,
Huemann
and Keegan
2008 International
Journal of
Project
Management
For optimum performance project assignments should be
linked with career development so that employees may feel
that specific project assignments are likely to create
opportunities for development.
HRM practices in contemporary organizations most of the
times overlook needs of stake holders in favour of the
organization. Fairness and justice assume added significance
towards HRM practices.(Greenwood,2002)
International Journal of Economics and Management Sciences Vol. 2, No. 03, 2012, pp. 10-10
© Management Journals
http//: www.managementjournals.org
12
Gooderham
and
Nordhaug
2010 Human
Resource
Management
Review
Institutional context is highly relevant in Practices of HRM.
HRM framework is essentially required which should be able
to incorporate contextual factors in question. Few suggested
are:-
1. Culture
2. Legislation
3. Role Of The State
4. Trade Union Representation institutional context
Werbel,and
DeMarie
2005 Human
Resource
Management
Review
HRM practices including performance appraisal,
compensation, selection practices, and training and
development practices can be clustered as a means to
communicate to the employees regarding various skills and
behaviours required to create and sustain a competitive
advantage
Author Year Source/journal Findings and conclusion
Lengnick-
Hall and
Others
2009
Human Resource
Management
Review
With the growth of strategic HRM role that HRM has towards
organizational effectiveness is becoming more significant. Collins
and Smith (2006) concluded that HR practices have a great impact
towards organization's social climate, which leads to knowledge
exchange resulting into improved organization performance.
Mc
gunnigle
2000 Employee
Relations journal
Organizations embarking upon the correct HRM approach shall tend
to recruit individuals with most desirable behavior to fit with
cultures. Consistent recruitment and selection procedures get
relevant in the context. Training and developmental programs can
further supplement the commitment.
Maxwell
and
Farquharson
2007 Employee
Relations journal
Bowen and Ostroff’s (2004) concluded that “the strength of the
HRM system affect organisational effectiveness.” HRM is said to
have a central role in business performance as per the theory
(Richard and Brown Johnson, 2001). Thus HRM strategies are deep
rooted in business needs with a firm integration with business
strategy.
Harris 2007 Employee
Relations journal
Developing HR practices meant to make the most of individual
performance have never been accorded significance in public
service. There are ill-defined boundaries about HR responsibilities
of managers at various levels and specializations each with different
perspectives.
Othman and
Poon
2007 Employee
Relations journal
Relationship of HRM practices is comparatively stronger with
management orientation than competitive strategy. Strategy can be
manipulated or changed with more ease than orientation of the
management. Therefore HRM practices can contribute to a great
extent towards organizational performance orientation remains in
the right direction.
Tissen and
others
2010 The International
Journal of
Human Resource
Management
In the recent past a wide range of studies suggested a positive
relationship between HRM and the performance of organizations
(including Guest 1989; Clark 1993; Paauwe and Richardson 1997;
Guest 1997; Gelade and Ivery 2003). The majority of this literature
is increasingly regarded as being outdated. It is viewed as ‘first
generation’ research in which the importance of HRM is recognized,
yet little or no attention is placed on what is known as the causal
process between HRM and the functioning of the organization.
International Journal of Economics and Management Sciences Vol. 2, No. 03, 2012, pp. 10-10
© Management Journals
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13
Author Year Source/journal Findings/conclusion
Keegan,
Huemann and
Turner
2011 The International
Journal of Human
Resource
Management
Various HRM responsibilities of managers especially in
project oriented companies is a concern that is not given the
attention by HRM literature. More clear and specific
elaboration of responsibilities in contemporary organizations
can increase performance at each level manifolds.
Shen and Zhu 2011 The International
Journal of Human
Resource
Management
More and more organizations seek to improve their
performance by using appropriate HRM policies and
practices. Due to the importance of CSR to business, it is
important for HRM policies and practices to address both the
firm’s strategic needs and the interests of internal and
external stakeholders
Gellatly and
others
2009 The International
Journal of Human
Resource
Management
Employee commitment should be considered as a resource by
the organizations which can be used to uphold the workforce
capabilities providing sustained advantage over competitors.
HRM practices can be used as a tool to inculcate the desired
commitment among the employees limiting their desire to
leave the organization and demonstrate higher citizenship
behaviour
Teo,Clerc and
Galang
2011 The International
Journal of Human
Resource
Management
Investment in human resources (HRs) through embracing
human capital enhancing (HCE) human resource management
(HRM) system is positively linked to organizational
performance. Moreover, Front line employees are strategically
significant and important source of competitive advantage.
Zanko 2008 The International
Journal of Human
Resource
Management
Legge’s (1978) argued that HRM requires power and
influence to be effective and implement its agenda. Its true
role, perceptions and problem solving abilities will then be
understood by line management.
McKenna and
others
2010 The International
Journal of Human
Resource
Management
Modern HRM practices afford an opportunity to gain
increasing control over line managers, other employees and
their behaviour.Critical approaches to management imply the
need for scepticism about the purposes of the global
transferability of HR ideas and practices. Moreover, rather
than focusing on whether practices can be transferred, the
barriers to transfer, or how they are transferred, a key theme in
a critical approach is how work is designed and people are
managed to achieve the control necessary within
organisational, economic and societal contexts (Delbridge
2009).
Dany,Guedri
and Hatt
2008 The International
Journal of Human
Resource
Management
In order to strengthen the link between HRM and
performance, decision making should rely upon HRM
specialists in consultation with line managers. In addition to
this there should be judicious distribution of roles and
responsibilities between both.
Azmi 2011 The International
Journal of Human
Resource
Management
Effectiveness of HRM function is invaluable to achieve
organizational performance through HR practices. Author
found four dimensions of SHRM fit
1. Fit between HRM and corporate strategy
2. Fit between HR roles and position
3. Fit within HRM function
4. Fit between HRM and other functional
Areas
Martins 2007 Management
Decisions
It is not possible to achieve high levels of performance with
out communicating the roles with clarity. If belief of staff runs
contrary to actual expectations of senior managers than
desired performance level can not be met.
Luoma 2008 Management
Decisions
Simply matching the HR practices with product/market
strategies is no more relevant after advocates of resource
based theory lay emphasis on competencies and behavior as
International Journal of Economics and Management Sciences Vol. 2, No. 03, 2012, pp. 10-10
© Management Journals
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14
vital towards creating competitiveness. Those HR practices
need more attention which can develop and maintain the
requisite competencies and behavior.
Appelbaum 2011 Management
Decisions
After globalization and ever expanding organizations there is
a need to adopt strategy and structures with cross cultural
operability to optimize the efficiency. This will warrant the
need to redefine HR strategies to increase or maintain
organizational performance.
Gbadamosi 2007 Management
Decisions
Committed employees are taken invariably as heart of the
organization. Commitment towards organization is a
predominant tool towards organizational performance and
effectiveness.
Moideenkutty,
Al-Lamki and
Murthy
2009 Management
Decisions
High-involvement HRM practices have positive relation ship
with subjective and quantitative measure of organizational
performance. This means that organizations that implement
highly selective staffing, realistic training, performance
management practices and employee empowerment are likely
to have higher performance.
Review enabled the researcher in developing the following understanding:-
2.1 This field is still in its evolutionary phase and it is difficult to identify any crystal clear framework to
retrofit the existing scattered perspectives.
2.2 Business performance will be improved only when the right fit between business strategy and HR
practices is achieved
2.3 Specific combinations of HR practices can be identified which generate higher business performance but
these combinations will vary by organizational context.
2.4 Claims that a universal best practice HR strategy has been identified are premature. It is unlikely that
adopting a specified set of HR policies is the high road to organizational success. Even the large amount of
empirical work that has been done has not identified all the general components such a set of policies would
contain
2.5 How something is done is often more important than what is done, and we need to pay much more
attention to how clusters of HR polices are adopted and implemented as well as to the specific contexts in
which policy innovation is attempted
2.6 The way in which organizations treat their employees is at the heart of their success
2.7 HR function is no more being taken as administrative activity rather it has assumed a central role in
overall organizational activities. It is one of the main pillars which supports entire organization
2.8 True essence of context needs to be understood for firm implementation of HR policies. Contextual
factors are being given more importance by researchers all over
2.9 It is imperative to have a strategy for any organization but at the same time even the best crafted strategy
cannot ensure success. Chances of success increase manifolds when there exists a vibrant and realistic
implementation mechanism. Success comes through interplay of numerous factors with dominant role of HR.
2.10 A growing number of studies have complex measures of HR practices. These are often used in multivariate
analyses, which also incorporate background variables like capital/labour ratios, firm size, industrial
sector, and so on. But they only rarely include other direct measures of managerial effectiveness. This
omission might mean that all aspects of managerial effectiveness are being represented just by the HR
variables
2.11 There is an upward trend towards alignment of human resource initiatives with goals of organization with
a view to achieve business success.
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15
2.12 In essence the research on effectiveness of HRM can be captured by a number of questions:
2.12.1 What is effectiveness in the HRM perspective?
2.12.2 What are its indicators?
2.12.3 What are its predictors?
2.12.4 Can it be specified or measured?
2.12.5 Can it be related to particular perspectives, environments, behaviors or structures?
2.12.6 Is it a constant, or an ideal?
2.12.7 Does it change with time and organizational maturity?
2.12.8 Can it be sought, gained, enhanced, or lost?
2.12.9 Why is one organization effective at one time with particular set of HR practices and not at
another with same practices?
3. DESIGN/METHODOLOGY
In this research all those papers which are published in prominent HR journals were scanned and those
published during last five year period were kept under sharp focus. Papers pertaining to the field of HRM and
organizational performance were categorized and examined in detail. Papers were qualitatively classified in
accordance with selected dimensions. Process enabled the researcher to carry out a systematic review and
explore new dimensions and those not adequately covered in the existing literature. It is a structured overview
adequately reflecting upon salient and most pertinent aspects.
4. FINDINGS/RESULTS
A deep analysis of available literature enabled the researcher to explore new dimensions which are real
contribution to the body of knowledge. It has been found that there is an increasing trend towards integrating
traditional HR functions into wholesome strategic approach to human capital management. Some integration
opportunities include:
4.1 Aligning employee goals with corporate goals
4.2 Linking reward and recognition programs to performance
4.3 Targeting learning and development toward performance gaps
4.4 Identifying skills and competencies of top performers for retention and succession planning
5. OTHER SIGNIFICANT FINDINGS ARE AS UNDER: -
5.1 Past research amply reflects that impact on performance will be far greater when HR practices are used in
conjunction with each other instead of employing these in isolation. In other words, bundles of practices will
result into more dramatic changes.
5.2 The strongest impact of HR practices can be observed in those organizations that have strong leadership
able to differentiate between performances and give performance messages
5.3 It is imperative to carryout an ongoing goal review and get feedback from managers. The goals can be
manipulated keeping in view various organizational and contextual factors.
5.4 Organizations usually operate on a piecemeal basis, by resorting to inconsistent choices of policies as a
result of various pressures. Most of the literature in the area of human resource strategies ignores the actual
process by which the strategies are formed and concentrates instead on the chosen policies and practices. This is
an important gap.
5.5 Concept of fit is central to literature; several HR policies can only form an HR strategy provided it has an
internal and external fit. Internal fit refers to consistency among set of HR policies in question and external fit is
their congruence with firm’s policy apart from HR.
5.6 It is important to engage the employees with motivation and ability in discretionary behavior through
consistent HR policies.
5.7 Effectiveness of HRM policies largely depend on organizational culture, that requires a managerial style
which is decentralized and expertise oriented.
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16
5.8 HRM policies cannot affect organizational performance directly. Their impact is mediated by certain other
factors including employee skills, attitudes, and behaviour.
5.9 Resource-based view of the firm became a central theme HR function in HRM literature during the 1990s.
HR was considered as an asset adding value to firm thereby providing competitive advantage. Knowledge is
considered as a source of competitive advantage that organizations can use SHRM to exploit.
5.10 Talent management is considered as core competency in the domain of HR expertise. Management of
people with unique and valuable capabilities taken as strategic human resources has been established as a key
role for the corporate HR function
6. CONCLUSION
The clear point made by management scholars who are deeply involved in organizational study is that good
should not be considered as good enough as that line of thinking leads the organizations towards a state of
decline and blocks the road to greatness. The challenge for today’s managers is to move from ‘‘effectiveness’’
to ‘‘greatness’’ to increase the potential of the modern organization. HRM is an area that continues to evoke a
lot of debate body of work in HRM is relatively small, and most of the questions are sorely in need of further
attention. It is fashionable to raise questions about the viability of HRM because the research stream had mixed
results. Criterion measures of HRM have not fully evolved fully therefore these cannot be utilized to compare
organizations and evaluate the effects of HR practices.
7. RECOMMENDATIONS
An effort has been made in this research to close gap in research by examining the effects of HR practices. The
results assist managers in finding appropriate HR practices. Few pertinent recommendations are:-
7.1 Significance of SHRM as an important tool of successful organizations when suitably aligned with
organizational goals stands affirmed. Bundling of HR practices should facilitate the attainment of strategic
objectives which are in larger organizational interest. In other words employees may be used as source of
strategic competitive advantage.
7.2 It is imperative to build supportive organizational culture for HR practices, focusing on enhancing
performance.
7.3 There is a need to narrow down the scope of ongoing research to those components of HR practices
identified as feasible for organizational functioning and further refine the mechanics of their application.
7.4 Test of leadership lies in resorting to those HR practices that are likely to raise the performance to a
new height. Therefore leadership should have clear vision and communicate these visions to the employees.
7.5 Concept of fit as perceived by researchers as highly pertinent, but how to achieve that particular fit
needs further exploration .Synergetic effects of internal and external fit will equal the desirable level of
organizational effectiveness.
7.6 In order to further the frontiers of knowledge it is recommended that some standardized framework
accepted all over be evolved while making an effort to strike a kind of uniformity among key contextual
factors. This will further expand the generalizability of results.
7.7 It is recommended that there is a need for research methods which offer remedies to the two major
problems of the past:
7.7.1 Practitioners' access to and use of relevant research findings,
7.7.2 Researchers' access to and experimentation with "real world" situations.
7.8 More realistic relationships between researchers and practitioners would create a larger, more
interactive community of interest among the producers and consumers of organizational research in the field
of HRM. This could be achieved through researcher/practitioner partnerships based on mutual understanding
of the benefits to be derived from research with engineering of effectiveness as its focal point.
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17
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